Guiding you through the Medicare journey with trust, respect, and understanding.

Carmen Santos
Founder & Licensed Agent
20+
Years in Healthcare Industry
500+
Members Covered
98%
Client Satisfaction
1-on-1
Personal Guidance
Advantage
Explore all-in-one Medicare Advantage plans that may include hospital, medical, prescription, dental, vision, and hearing benefits depending on the plan.
Learn MoreSupplement
Compare Medicare Supplement options designed to help cover out-of-pocket costs that Original Medicare does not fully pay.
Learn MoreDrug Plans
Find standalone Part D prescription drug coverage that fits your medications, pharmacy preferences, and budget.
Learn Moreand Hearing
Review coverage options for dental care, eye exams, glasses, contacts, hearing exams, and hearing aids.
Learn More
I'm Carmen Santos, founder and licensed health insurance agent at TRU Insurance Agency. For over 20 years, I've helped thousands of individuals and families navigate the complexities of the healthcare system. From helping individuals choose the right plan to advocating for their individual health needs, my life's work has been focused on improving the quality of life for my clients.
I founded TRU Insurance because I believe everyone deserves an advocate who will take the time to explain their options, and be there when it matters most. When you work with me, you're not just a policy number — you're family.
I sit down with every client one-on-one to understand your health needs, budget, and family situation before recommending a single plan.
Insurance is complicated — I make it simple. No jargon, no fine-print surprises. You'll understand exactly what you're covered for.
A claim denied? A life change? I'm a phone call away. My clients don't navigate the system alone — we handle it together.
Tell me a little about yourself and I'll reach out within 24 hours to schedule your free consultation.
Prefer to talk first? I'm always happy to answer questions — no commitment required.
Phone
(214) 435-7908
truinsuranceag@gmail.com
Office
P.O. Box 103
Cedar Hill, TX 75106